Sign in to the Customer Portal (Link opens in a new window) page on the Tableau website using your email address and password. For more information, see Login-based License Management. If you have Tableau Server with login-based license management, you can activate by signing in to Tableau Server. Tableau Server users with login-based license management For more information, see Activate Your Tableau Cloud Site. If you have Tableau Cloud, sign in to Tableau Cloud to activate and use Tableau Desktop or Tableau Prep Builder. Tableau Cloud users assigned a Creator site role Note: If you have trouble signing in to the Customer Portal page, or if you need help retrieving your product key, contact Customer Service (Link opens in a new window) and provide your name, company, phone number, and email address. If you are a student or teacher, go to the Academic programs (Link opens in a new window) page to request a license and receive instructions about how to download your copy of Tableau Desktop or Tableau Prep Builder. If you don't have a product key, try the 14-day Free Trial (Link opens in a new window). For more information about license types, see User-Based licenses (Link opens in a new window) in the Tableau Server help. You can always view your product key in the Customer Portal (Link opens in a new window). If you have a creator license (the product key begins with 'TC'), the same key activates both Tableau Desktop and Tableau Prep Builder. If you are using Tableau Desktop or Tableau Prep Builder without Tableau Cloud or Tableau Server with login-based license management, you need your product key to activate Tableau Desktop and Tableau Prep Builder after the install process is finished. Tableau Cloud customers and new Tableau Server customers with LBLM enabled, are not issued Tableau Desktop or Tableau Prep Builder keys.

If you are a Tableau Cloud customer or LBLM (Login-based license management) enabled Tableau Server customer, you do not need to manage Tableau Desktop or Tableau Prep Builder product keys.

Tableau student product key